Privacy Policy
1. Data Controller
American Dental Hospital
Rruga Sabaudin Gabrani Nr. 2, Tirana, Albania
Email: [email protected]
Phone: +355 68 808 0805
2. What Data We Collect
a) Information you provide
- Name and surname
- Email address
- Phone number
- Message content
- Dental X-ray photos or medical documents (optional)
b) Automatically collected data
- IP address
- Browser and device information
- Website usage data via cookies
3. Purpose of Data Processing
We use your data to:
- Respond to consultation requests
- Evaluate dental cases and X-rays
- Provide treatment plans and cost estimates
- Arrange appointments
- Improve our services
- Marketing communication (only with consent)
4. Legal Basis
Processing is based on:
- Your explicit consent
- Preparation of medical services at your request
- Legitimate interest in improving our website and communication
- Compliance with legal obligations
5. Data Security
We implement technical and organizational security measures including:
- Encrypted email communication
- Restricted access to medical files
- Secure storage of uploaded X-rays
- Regular system monitoring
- Staff confidentiality obligations
6. Data Retention
Personal data is kept only as long as necessary for:
- Responding to your inquiry
- Providing dental services
- Legal and medical record obligations
7. Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
- Object to marketing communication
- Request data portability
Requests can be sent to: [email protected]
8. Data Sharing
We do not sell your data. Information may be shared only with:
- Authorized medical staff
- IT providers ensuring website security
- Legal authorities if required by law
9. International Patients
For dental tourism patients, data may be used to organize travel-related communication and treatment planning before arrival in Albania.
